SARS has outsourced a portion of its debt book to service providers to assist in collection of debt.

A 6 month outsourcing project has been implemented with respect to undisputed and unsecured debt older than 4 years, as from 1st June 2016. The following service providers were appointed:

  • CSS Credit Solutions
  • NDS Credit Management
  • Trifecta Capital

The service providers will make contact as per usual processes followed with taxpayers’ debt – calls, sending of notices.

It should be noted that the service providers will not have access to SARS systems and no payment must be made directly to the service providers. All payments should be made directly to SARS with the existing payment methods.